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Our mission is to provide our customers with the most responsive and effective support possible. We have implemented varying levels for support depending on the product you use, or service to which you subscribe.
cast:stream customers automatically qualify for 30 days of unlimited support from date of purchase. Extended support is available through subscription to our Premium Support program.
Support (USA Time zones): (831) 427-7475
30 Day Free Support: M-F 9AM - 6PM Pacific Time
Premium Support: 24 hours a day, 7 days a week
Note: Callers are required to provide their Customer ID number to determine support qualification.
Email Support (Worldwide): support@caststream.com
International support is also available through your Value Added Reseller.
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